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Frequently Asked Questions
Everything you need to know about DarkSkyTools.
7-Day Free Trial
How does the 7-day free trial work?
Will I be reminded before my trial ends?
Subscription & Billing
How am I billed?
Can I switch between monthly and yearly?
Cancelling Your Subscription
How do I cancel?
What happens to my data if I cancel?
Refund Policy
Can I get a refund?
How long does a refund take?
Installing the App on Your Phone
How do I install DarkSkyTools on my phone?
Does it work offline at a dark site?
Data Privacy
What personal data do you collect?
Where is my data stored?
Cloud Storage & Sync
Is my data backed up?
Can I export my data?
Reporting Issues
I found a bug — how do I report it?
A feature isn’t working on my device